Contact Center

Transforming each contact into a growth opportunity. This is our mission each time we establish a dialogue with one of our interlocutors. An approach that stems from consistently listening to the market needs and to the changes that take place.

An ability to hear and reinterpret information that finds its dimension in a hub dedicated to consulting and communicating; a true incubator of ideas and solutions. We proceed conscious of the fact that, whichever digital tool we are using, whenever we interact with a customer our goal is to ensure that the interaction becomes a tangible opportunity to specific solutions with great inherent added value.

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Customer engagement and digital innovation are the foundation of this hub in the heart of Tirana which is fully dedicated […]

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